New Street Consulting Group (NSCG) seeks an experienced Business Transformation Lead to drive customer engagement and retention initiatives.
The ideal candidate will possess strong analytical skills, with the ability to diagnose issues and identify opportunities for sustainable change and improvement.
Main Responsibilities:
* Process Improvement: Develop and implement process improvements to enhance customer retention and satisfaction.
* Strategy Development: Collaborate with stakeholders to develop and execute strategic plans that drive business growth and customer engagement.
* Team Leadership: Provide leadership and guidance to cross-functional teams to ensure successful project delivery.
Requirements:
* Minimum 6 months' experience in a similar role
* Proven track record of driving business transformation and customer engagement initiatives
* Strong analytical and problem-solving skills
What We Offer:
* A competitive day-rate salary: £65,000 - £80,000 per annum
* Ongoing professional development and training opportunities
* A dynamic and supportive work environment
This is a fantastic opportunity for a highly motivated and experienced Business Transformation Lead to join our team at New Street Consulting Group (NSCG).