Job description
Job: Complaints Handler
Area: Basildon
Salary: £27,000
This role is working for a leading Social Housing Contractor within their Admin Team. this is a permanent position based Basildon
Duties:
* handling customer concerns and issues in a professional and timely manner to ensure customer satisfaction.
* Liaising with other team members and third parties i.e. Sub-contractors
* Dealing with incoming email queries
* Managing the central tracker where the status of each complaint is kept, to ensure deadlines are met
Job Type: Full-time
Pay: From £27,000.00 per year
Benefits:
* Free parking
* On-site parking
Schedule:
* Monday to Friday
* Overtime
* Weekend availability
Work Location: In person...