About the job you’re considering
The Capgemini Technical Lead is responsible for the technical delivery of their technology area, to the Operations Lead and Client.
This role is fully onsite 5 days a week in Salisbury.
If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).
Your role
* Own the senior technical delivery of Digital Workplace Service overall, ensuring a successful and high-quality service provision.
* Manage escalations, issues, roadblocks and strategy for the technology.
* Ensure that SLA targets are met in technology discipline.
* Provide the technical lead role and assist the teams during investigations into incidents, problems, changes or any other issues with these services.
* Support the ITIL functions to ensure a fully functioning service. Manage the costs of these services to ensure efficiency and quality delivery to our clients.
You can bring your whole self to work. At Capgemini equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.
Your skills and experience
* Experienced in Technical Leadership.
* Experience in Citrix VDI.
* Technically astute in Digital Workplace services (e.g. SCCM, M365, SOE etc).
* Financial Acumen / experience of managing technical costs and PXQ.
* ITIL Qualified (preferred).
Your security clearance
To be successfully appointed to this role, it is a requirement to obtain Security Check (DV) clearance. To obtain DV clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.
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