Due to internal career progression, we are currently seeking a Back of House Skills Trainer to join us on a permanent contract. The BOH training team is part of our Learning, Leadership & Inclusion team and will play a crucial part in the delivery of Marston's strategy to be the #1 Local Pub Company in the UK. The ideal candidate will be passionate about learning & development, driven for excellence, and eager to contribute to the success of Marston's.
In this role, you'll be responsible for managing the end-to-end process of delivering learning solutions focused on BOH operations that meet the needs of the business. You will be involved in the development and execution of training, delivering via a face-to-face, digital or blended approach. As part of this role, you'll be collaborating with various stakeholders including the Menu Development team, Commercial Marketing team, and our Operations team. To succeed in this role, you'll be people-centric, with a passion for hospitality, a confident public speaker, and a natural coach with a talent for building relationships at all levels. Nationwide travel is required as part of this role, so you will need to hold a full driving licence with access to a vehicle.
The Ideal Candidate:
Essential:
* Passionate about learning and development with a keen interest in personal development
* Strong organisational and project management skills
* Friendly and approachable
* Thrives in dynamic environments and adjusts quickly to new challenges
* Proactive in finding solutions to meet evolving business needs
* Leadership experience in the hospitality/Back of House/food focused business (preferably in a high-volume pub or bar environment)
* Confident in presenting to groups and delivering face-to-face, digital, or in a blended environment
* Excellent communication and interpersonal skills
* The ability to tailor communication and build rapport to influence and partner with a range of stakeholders
* A full driving licence, willingness to travel nationwide with access to a vehicle
Desirable:
* Knowledge of Power BI, Reputation & Beanstore/EPOS systems
* Understanding of policies and practices related to the hospitality industry such as food safety laws, EHO, and stock management.
* Proficiency in Microsoft packages
* CIPD Learning & Development or HR Qualification desirable
What you get from us: At Marston’s we put our people first, which is why we offer real benefits alongside the expected, these include:
* Apprenticeship programmes- offering training & development at any stage of your career
* Enhanced Maternity & Paternity Leave (Subject to 26 weeks service at 15 weeks prior to EWC)
* 30% off in Marston’s pubs and 20% off accommodation through our privilege card
* Marston’s Rewards (discounts on many high street and online major retailers)
* Share save incentive scheme
* Employee assistance programme-including various wellbeing support services, a completely confidential 24/7 helpline, up to 6 counselling sessions and more online services
Come as you are. Personality and passion are so important. No judgement on where you’ve come from, or your story to date, just a need for the right attitude and an ambition that matches ours. We’ll accept you and celebrate you for being you.
We can’t wait to see what we can make happen together. #MarstonsWherePeopleMakePubs
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