Role: Claims Handler
Location: Liverpool
Working hours: 37.5 hours per week, 7.5 hours per day, Monday to Friday rotating shifts between 8:00am to 6:00pm, with occasional weekend and bank holiday working.
Salary: Annual salary of £24,255 - £28,731 DOE
Plus a performance related bonus opportunity of up to £1,500 annually
About Acorn Insurance
With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
Claims Handler
We are looking for experienced, proactive Claims Handlers who are used to working in a fast-paced motor insurance environment to join our successful Recovery department.
In this role you will manage your own insurance claims caseload through a process, ensuring efficient recovery minimising losses where liability on a claim may be attributed to a third party. You will provide guidance and direction to claims staff to ensure the recovery prospects on cases are compliant with industry regulations.
You will ensure customers are provided with an excellent customer experience in addition to being innovative and proactive when dealing with all aspects of customer & third-party claims.
What you will be doing:
Effectively manage Non-Fault Recovery portfolio
Manage claims effectivel...