Job summary Angel Hill Surgery are looking to welcome a qualified dispenser into our busy practice, who will play a full and active role as part of our multi-disciplinary team. This role is offered on a part-time basis for 25 hours per week. If you are an experienced dispenser looking for an exciting new role, then we'd love to hear from you. Main duties of the job Issuing and dispensing prescription for eligible patients using the SystmOne computer system with DispensIT checking technology. Second check prescriptions dispensed by other dispensers. Controlling dispensary stock levels. Date checking medication and maintaining accurate records for audit trail. Ordering, checking and putting away deliveries of drugs, and sundry items. Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions. Ensuring that refrigerated items are stored at the appropriate temperature and maintain a temperature control recordas per the standard operating procedures. Endorsing, checking, counting and filing prescriptions. Ensuring security and accurate record keeping of controlled drugs using the online cd register. Maintaining records and ensure safe and secure delivery of prescriptions for housebound patients. Preparing and checking monitored dose trays for specific patients. Counting, packing and sending prescriptions to prescription pricing bureau at month end. Serving patients at the hatch and answer phones. Assisting the dispensary manager with the controlled drugs check and destruction register. In accordance with practice policy, counselling patients with specific medication instructions. Ensuring safe disposal of expired stock and patient returned drugs. Assisting in the DRUM review process. Taking money, making accurate records for cashing up and checking exemption status. About us Angel Hill Surgery, situated in Bury St Edmunds, is a well established and friendly practice in the centre of the Suffolk market town. Our team recognises the importance of good work-life balance. We have multiple social events annually and meet daily for coffee, as part of our commitment to well-being. To assist in the well-being of staff, the surgery purchases a well-being and support service package for any member of staff to contact 24/7. We offer the NHS pension scheme which is a defined benefits scheme - 20% employer contribution. About us: 14,000 patients. 15 minute appointments. Part dispensing SystmOne practice. High QOF achiever & rated good at a recent CQC inspection. We hold a weekly education programme and, in addition, have half-day regional 'shut down' education events, around six times a year. There is opportunity for additional extended access weekend work if desired. Highly respected training practice. A member of the Bury St Edmunds Primary Care Network with staff assigned to the practice. The local Bury St Edmunds Park Run practice. We pride ourselves on being a friendly and happy place to work and welcome informal visits and enquiries. Date posted 19 March 2025 Pay scheme Other Salary £14.41 an hour Contract Permanent Working pattern Part-time Reference number 28413 Job locations 1 Angel Hill Bury St Edmunds Suffolk IP33 1LU Job description Job responsibilities If you would like to find out more information about this role, please see the attached job specification. Job description Job responsibilities If you would like to find out more information about this role, please see the attached job specification. Person Specification Qualifications Essential NVQ Level 2/3 Dispensary or equivalent Pharmacy Services qualification Experience Essential Friendly and approachable with a positive outlook and work well within a team as well as on their own. Be able to deal with queries in a professional, courteous and efficient way therefore enabling the team to continue to provide a high standard of service to our patients. Friendly and outgoing with a positive outlook. An understanding, acceptance and adherence to the need for strict confidentiality. Ability to use own judgement, resourcefulness, common sense and local working knowledge to respond to patients enquiries and requests. Excellent communication skills. Flexibility and adaptability. Ability to work as a team member and on own at times without direct supervision and determine own workload priorities. Attention to detail and accuracy. Person Specification Qualifications Essential NVQ Level 2/3 Dispensary or equivalent Pharmacy Services qualification Experience Essential Friendly and approachable with a positive outlook and work well within a team as well as on their own. Be able to deal with queries in a professional, courteous and efficient way therefore enabling the team to continue to provide a high standard of service to our patients. Friendly and outgoing with a positive outlook. An understanding, acceptance and adherence to the need for strict confidentiality. Ability to use own judgement, resourcefulness, common sense and local working knowledge to respond to patients enquiries and requests. Excellent communication skills. Flexibility and adaptability. Ability to work as a team member and on own at times without direct supervision and determine own workload priorities. Attention to detail and accuracy. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Primary Care Careers Address 1 Angel Hill Bury St Edmunds Suffolk IP33 1LU Employer's website https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)