Job summary
We are looking for people to work as part of a small highly skilled and passionate team delivering a Stop Smoking Service, operating across Oxfordshire to support local residents to quit smoking through a 3-tiered approach service.
The role is ideally suited to people with strong communication skills, who enjoy working with clients to support them to make improvements to their health.
We support clients to give up smoking through delivering tailored stop smoking support, including carrying out initial assessments and interventions using proven behaviour change techniques in line with national guidelines.
You will have a wide and varied caseload and will need to be able to prioritise multiple clients needs via multiple channels including in community settings, workplaces and virtually using digital media.
This is a Full-time role. Core hours are Monday Friday 08:30am 5pm. Flexible hours are required to meet the needs of the service including evening/weekend work in agreement with the service lead.
Main duties of the job
Contribute to the assessment of clients for suitability for the service and eligibility for the right tier of support.
To carry out CO testing using equipment provided.
To assess nicotine dependence and readiness to quit using the Fagerstrom test.
To support the client in making the best decision on pharmacotherapy/ Quit Aid.
Provide NRT via a voucher scheme/direct supply.
Ensure appropriate records are kept for all contacts with the service via the service CRM.
Follow up and support clients to 4 week and 12-week quits.
Support clients who fail in their attempt to re-engage with the service and make subsequent attempts.
Seek out opportunities to develop and implement stop smoking services in a range of health and community settings.
Complete all service paperwork in a timely manner in line with agreed protocols.
About us
ICE is one of the fastest growing behaviour change organisations in the UK. We bring courage, energy, and ambition to equip & enable more organisations & people to move our world forward. To grow our significance as a leading behaviour change practice. By energising organisations & people to find the clarity, courage, & commitment needed to realise their full purpose & potential.
Click here to see ICE in action
Our Mission
We are social activists driven to unlock your power, purpose and possibility, we are for peopleand planet.
We Make Better Happen .
We are a purpose-driven organisation; our ethos and beliefs are important to us. As a team we hold and practice three core character traits and set around those character traits are the behaviours that matter to us as a team for our work together.
Job description
Job responsibilities
Do you want to make a difference to the health and wellbeing of your community?
Have you got experience of working within the health and wellbeing sector to support a wide range of clients on their stop smoking journeys?
Are you looking for your next opportunity?
The role
We are looking for people to work as part of a small highly skilled and passionate team delivering a new Stop Smoking Service, operating across Oxfordshire to support local residents to quit smoking through a 3-tiered approach service.
The role is ideally suited to people with strong communication skills and those who are confident delivering stop smoking support, including carrying out initial assessments and interventions using proven behaviour change techniques in line with national guidelines.
You will have a wide and varied caseload and will need to be able to prioritise multiple clients needs via multiple channels including in community settings, workplaces and virtually using digital media.
Must be able to drive and have access to a car.
Key elements of the day-to-day role:
Contribute to the assessment of clients for suitability for the service and eligibility for the right tier of support
To carry out CO testing using equipment provided
To assess nicotine dependence and readiness to quit using the Fagerstrom test
To support the client in making the best decision on pharmacotherapy - Nicotine Replacement Therapy (NRT) products and Champix under a local PGD
Provide pharmacotherapy via a voucher scheme/direct supply
Ensure appropriate records are kept for all contacts with the service via the service CRM
Follow up and support clients to four week and 12-week quits
Support clients who fail in their attempt to re-engage with the service and make subsequent attempts.
Complete all service paperwork in a timely manner in line with agreed protocols.
You will need to be an independent self-starter, flexible and driven by a desire to help people to positively change their lifestyle behaviours.
You will be experienced in the facilitation of individual sessions as well as group sessions.
You will live in the Oxfordshire area.
Essential existing skills/experience
Understanding of behaviour change techniques
As this post is community-based, post holders will need to be able to independently travel with own car across the Oxfordshire area depending on what tier support will be required
IT literate and able to confidently use online methods of communication. You will also need to have a good eye for detail, and you will be accurate with data input and reporting
Experience of delivering stop smoking health interventions
Customer facing experience ideally in health setting or service
Experience of using databases or digital systems to record data
You need to be a people person and thrive on engaging people including clients and stakeholders and partners.
Full training for all roles will be provided along with a programme of continued professional development. As this post is community-based, post holders will need to be able to independently travel across Oxfordshire area.
Only those shortlisted will be contacted.
About us
ICE is an established provider of health and lifestyle behaviour change across the country. Our entire team is committed to and passionate about improving the happiness, health and wellbeing of people throughout the UK.
The ICE mission is to work with individuals, communities and organisations to co-create a well, confident and resilient society.
Our purpose
ICEs vision is to live in a society that is well, confident and resilient.
We refuse to accept second best, believing that people canachieve great are here to help people to Make Better Happen.
We are a purpose-driven organisation; our values are important to us and we believe they should also be important to you:
Integrity
Passion
Success
Fairness
Bravery
Creativity.
Have we described you?
We can promise you an opportunity to grow, add value and progress your career in an exciting environment by bringing your strengths to our team and having fun along the way.
Dont miss out; if you have been excited by this opportunity, then act now.
All posts will be subject to enhanced DBS clearance.
Only those shortlisted will be contacted.
Person Specification
Qualifications
Essential
1. IT literate and able to confidently use online methods of communication. You will also need to have a good eye for detail, and you will be accurate with data input and reporting.
2. GCSE level English and Mathematics or equivalent
3. NVQ level 3 or equivalent in health-related studies OR substantial
4. Successful experience of delivering stop smoking interventions in a range of settings
5. Understanding of behavior change techniques.
6. Smoking Cessation Training Level 2 delivered by an NHS Stop Smoking Service or the National Centre for Smoking Cessation and Training (or to undertake within 1 month of starting in post)
Experience
Essential
7. Experience of using databases or digital systems to record data.
8. Customer facing experience ideally in health setting or service.
Desirable
9. Specific training on wider healthy lifestyle activities healthy eating, physical activity etc.
10. Motivational interviewing