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Technical Assistant, Roboshop (Full-time), London
Client:
POP MART
Location:
London, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
8
Posted:
18.04.2025
Expiry Date:
02.06.2025
Job Description:
Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters.
In the UK, POP MART operates six stores in London and over six Robo Shops (vending machines for POP MART products). With our ambitious growth plan, we continue to expand our retail network by opening new stores in London and nationwide.
What to Expect
POP MART is a boutique-sized company with a young and multicultural team where you can expect to:
1. Gain valuable professional experience covering the entire retail life cycle
2. Have the opportunity to work with people from different countries and cultures in a collaborative environment
3. Receive structured customer service, retail operations, and product training
4. Be proactively involved in the company’s growth.
POP MART offers our employees:
1. Comprehensive training and development programs
2. Regular team social events
The Role and Candidate
We are seeking a dedicated Technical Assistant to join our Roboshop team on a part-time basis, committing to up to 2-3 days per week. This role is responsible for ensuring the smooth operation of the Roboshop vending machines located in London and nearby cities. The successful candidate will be tasked with maintaining optimal stock levels, resolving technical issues, and ensuring the overall functionality of the machines.
Responsibilities
1. Ensure that all Roboshop vending machines are fully stocked and operational, conducting regular checks to maintain inventory levels
2. Travel to Roboshop locations in London or nearby cities to replenish stock and provide on-site technical support as needed
3. Diagnose and rectify any technical issues with the vending machines, ensuring minimal downtime
4. Liaise with the UK team and China headquarters to address and resolve technical problems related to the Roboshop operation
5. Support the setup and installation of new vending machines, ensuring they are properly stocked, calibrated, and operational from day one, and assist in troubleshooting any initial technical issues
Required Qualifications
1. Tertiary education or undergraduate studies in Computer, Mechanical Engineering, or related fields
2. Strong organisational skills (desirable but not essential)
3. Previous experience in a technical or maintenance role
4. Basic technical skills for troubleshooting and maintaining vending machines
5. Able to work independently and manage time efficiently
6. Strong communication skills, with the ability to effectively liaise with international teams
7. Fluent in English. Proficiency in Mandarin is a plus
8. Able to drive in the UK with a driving license.
Desirable but Not Essential
Experience in stock management and inventory control
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