Are you looking for a meaningful, challenging role right here in beautiful North Yorkshire?
We are seeking Recovery Officers to join our busy Accounts Receivable Collections team in Scarborough, which is sometimes known as “Credit Control”. This is an exciting opportunity to support local residents and businesses while contributing to vital council services in our thriving community.
The Role:
The role involves liaising with customers to support and enable them to pay invoices due to the council. We collect a variety of charges ranging from commercial rents to harbour dues and parking permits, to name a few.
What You Will Bring:
This is a varied, challenging, and interesting role. You should be able to demonstrate:
1. Good written and verbal communication skills
2. An ability to work with customers showing tact, empathy, and diplomacy
3. Ability to work well as part of a team
4. Proactive, flexible, and adaptable, able to work alone
This is a constantly changing and busy service, and you will be expected to contribute to improving the service continually.
Applications are sought from applicants who can demonstrate an aptitude and understanding of the role. You may have previous experience, but this is not essential as training will be given to the successful candidates.
We will consider and discuss hybrid working with the successful candidates prior to commencement of employment.
Contact:
If you have any queries or would like an informal chat about the role, please contact Georgia Stagg;
georgia.stagg@northyorks.gov.uk
To apply, please click the Apply Now link below.
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