Community Navigator
Location: Denbighshire
Hours: 35 per week, Monday to Friday, typically between 9am to 5pm
Salary: £21,840 per annum based on 35 hours per week
Contract Type: Fixed term until 31st March 2026
Driving Requirement: Full UK licence and access to your own vehicle.
Do you have a caring and understanding nature? Do you feel a sense of satisfaction when helping vulnerable people?
If you have knowledge of services (both statutory and third sector) which are available within Denbighshire communities, then this role could be for you!
Our team of Community Navigators in Denbighshire provide a link between Health and Social Care professionals, Denbighshire citizens, their family, and carers. As part of the team, you would provide assistance within the community and third sector. This approach can also be known as ‘Social Prescribing’ which is a mechanism for linking citizens with non-medical sources of support within the community.
You will recognise that people are experts in their own life but sometimes they need someone else to help them to identify and work towards the outcomes that they would like to achieve.
A day in the life of a Community Navigator:
* You will work closely with the Community Resource Teams, ‘Talking Points’, SpoA Wellbeing Coordinators, Complex Disability Team, Primary care, Community Mental Health Teams and other people from a range of local services.
* You will engage with service users of Talking Points in their normal place of residence or perhaps at another setting. You will carry out needs assessments and develop support plans utilising the “What Matters” approach.
* You will be a source of current, accurate and timely information and knowledge about a comprehensive range of help available within the community. You will improve the service quality for the benefit of service users.
To be a successful Community Navigator:
* Are you proactive, can react quickly to service requests and appreciate the importance of the service you are providing?
* Can you deal with queries in a diplomatic, confidential and non-judgemental manner?
* Are you comfortable planning your own workload and working remotely whilst still part of a team?
* Do you have excellent communication skills, both written and verbally?
* Are you IT literate, particularly with Microsoft 365 packages?
This vacancy is also available in Welsh at this link.
A full Job description and Person Specification which includes a list of the essential criteria for the role are available for download.
Closing date for applications is 26th November 2024.
Please note that early application is encouraged, as we’ll be reviewing applications throughout the advertising period and reserve the right to close the advert in advance of the advertised closing date.
In return for your dedication and expertise, you’ll get:
* Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
* Pension scheme: Up to 6% contributory pension.
* Flexible working: We do our best to accommodate your preferred work style.
* Learning & Development: Wide range of career opportunities + comprehensive learning.
* Discounts: Access to Blue Light Discount Card and employee benefits platform.
* Wellbeing Assistance: Access to mental health and wellbeing assistance.
* Team Working: Champion our mission in a collaborative team.
* Cycle2Work: Lease a bicycle through the scheme.
* Season ticket loan: Interest-free loan for commuting expenses.
We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Together, we are the world's emergency responders.
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