Key Account Manager / CAD Technician Salary: £35,000 - £40,000 Location: Gloucestershire, with one day per week working from home MDE Group UK is recruiting a Key Account Manager (Design) on behalf of a leader in innovative design solutions. This is a fantastic opportunity for a skilled professional with a strong design background and proven client management expertise. Key Responsibilities Serve as the primary point of contact for a portfolio of clients, ensuring they feel valued, informed, and supported throughout their projects. Communicate effectively via phone, Teams, or email to clarify briefs and provide updates on progress and timescales. Build strong professional relationships, balancing friendliness with professionalism. Manage and allocate tasks to a small team of CAD Technicians, utilising task management tools (e.g., (url removed)). Ensure resources are appropriately assigned to meet client demands and deadlines. Mentor and support CAD Technicians, providing training on software, standards, and processes. Review and check drawings to ensure technical accuracy and compliance with client standards and company quality procedures. Identify and rectify errors, ensuring deliverables meet the highest standards. Develop and maintain client-specific standards and quick reference guides for use by the team. Create project designs and CAD drawings when necessary, adhering to standard operating procedures and maintaining quality standards. Key Skills & Experience: Essential: A minimum of 2 years’ experience with AutoCAD. Strong communication and organisational skills, with the ability to manage multiple clients and projects simultaneously. A meticulous eye for detail and a proactive approach to quality assurance. Experience in team management, mentoring, and training. Desirable: Experience in the renewables industry or an established design role in a specific field (training will be provided if needed). Knowledge of "cut and fill" processes (reshaping topography with balanced soil levels)