Role: Business Analyst
Division: Operations
Location: DE21, Wyvern Business Park, Derby
Hours of work: 09:00 – 17:00 Monday – Friday (37.5 hours per week)
Who are Right Legal Group?
Right Legal Group are proud to be one of the leading providers in tailor-made Wills, Probate and Estate Planning services throughout the UK. We are fully authorised and regulated by the Solicitors Regulation Authority (SRA). We have built a network across the country which work together on a mission to change the way people think about making a Will and preserve not only our clients’ financial assets but their emotional assets too, for future generations. We are here to protect memories, not just money…
Our mission is to proactively look after our clients throughout their lifetime ensuring that their estate planning documents are always accurate and up to date, and that they have diverse and innovative opportunities to choose how they want to be remembered for the benefit of future generations.
We believe that making a Will is a lot more than just an allocation of physical assets. It’s your chance to leave behind memories and legacies for future generations, ensuring your wishes are respected and that your loved ones are taken care of emotionally as well as financially.
Our drive to deliver our service comes from a passion to help keep families together during one of the most difficult times a person can face
Why Join us?
* Exciting Career Progression Opportunities: We take pride in nurturing home-grown talent and helping you advance within the company.
* Annual Career Planning Support: Share your ambitions, and we’ll work with you to achieve your personal and professional goals.
* Empowering Culture: Enjoy a workplace built on empowerment and ownership—where collaboration replaces hierarchy.
* Team Celebrations and Events: From fun socials to company get-togethers, there’s always something happening to bring us together.
* Rewards & Recognition Programme’s: Your hard work won’t go unnoticed—we celebrate achievements and reward success.
* Comprehensive Health Benefits: Through Westfield Health, we provide access to physical and mental health
Summary of the role:
A key player in delivering the change agenda within the organisation, successfully driving and leading large scale requirements and process analysis. Excellent with stakeholder communication, we want you to be super organised and have a keen eye for detail.
Key Responsibilities:
* Working with the rest of the business to deliver its core purpose and cultural values, driving the same thinking throughout the RLG network
* Document and analyse business processes; identify alternative solutions, assess feasibility, recommend and implement new approaches
* Analyse, validate and communicate requirements using appropriate documentation and modelling techniques
* Collect and validate non-functional requirements
* Actively support the business when undertaking User Acceptance Testing
* Write support documentation and quick reference guides
* Provide end user training when required
* Project management of deliverables with both internal and external resources, if needed
* Centralised operational resource to identify and deliver department initiatives with reduced impact on BAU, managing risk and prioritising resources
Key Competencies
* Proven experience of how people go through change and the change process
* Proven experience of business analysis principles, methodologies and tools
* Proven experience with multiple project ideologies, tools and project lifecycles
* Experience of gathering documenting high quality business requirements. This includes interacting with business stakeholders through workshops, interviews, meetings and written communication
* An understanding of gathering documenting high quality business requirements. This includes interacting with business stakeholders through workshops, interviews, meetings and written communication
* Essential to manage internal and external stakeholders within all levels of an organisation
* Excellent attention to detail and problem solving/root cause identification skills
* Minimum intermediate user of MS Outlook, Word, Excel, PowerPoint, Project & Vision