Schneider Electric has a great opportunity for the right people to join our Gloucestershire Team as Field Service Engineer within our BMS - Building Management Systems business. In this role you will join an experienced team supporting a diverse and exciting customer base, including landmark Hospital, University, Shopping Centre, Pharmaceutical, Manufacturing and Defence sites. You will not only deliver BMS support to an allocated base, but also provide a proactive approach and develop meaningful relationships with your customers and demonstrate our values whilst helping to drive the service transformation and software solutions. We’d be very keen to hear from candidates with either direct BMS systems (Schneider or other) experience or candidates experienced of working with PLC systems in a manufacturing / process environment with transferrable skills, looking to move into a new role / career opportunity with us. Your Responsibilities: Provide BMS support to your allocated customers Embed and follow Safety as our No.1 priority with adherence to HSE policies, ensuring requirements are met with the regular review and submission of RAMS, POWRAs use of PPE and Near Miss reporting Operate within Schneider Electric policies and guidelines to ensure we work in a safe and responsible manner taking a zero-tolerance approach to unsafe behaviour Take ownership of your customer base to meet/exceed our contractual requirement and delivering a best in class service and high customer service (CSAT) score Working closely with the customer to identify operational issues that we can resolve Provide clear and concise service visit reports (SVRs) that demonstrate the value of Schneider Electric Knowledge of the region’s financial commitments and working with the SDE and SOM to deliver on Field Quote orders with proactively identifying solutions for improvements, energy savings, upgrades or repairs Advise and assist SOM, SDE and Sales Team with larger opportunities Take part in the team call out rota and support other members of the team where possible Embracing and become a role model for Schneider Electric process and policy adoption, delivering service in the region to the highest ethical standards Ensure you continue to develop your technical and industry knowledge through the Schneider Electric training school and keeping abreast of technological developments in the industry About you: Qualified to higher education / degree level in relevant discipline or equivalent experience BMS systems experience or experience of working with PLC systems in a manufacturing / process environment with transferrable skills. You possess previous experience in the Field Service environment, where you had to look after customers You are a motivated individual who would be willing to learn about the product range and software solutions Schneider Electric can offer its customers Ability to work independently without supervision Fluency in English (written and verbal) is a must Hold a full driving license Valid SC At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. “We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability.” What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. #AN-LI1