Office Administrator / Customer Service Assistant
Location: Newcastle-Under-Lyme
Hours: Monday to Thursday 8am – 4.30pm / Friday 8am – 12.30pm (36.5 hours per week)
Duration: Temporary to permanent
Rate: £12.49 per hour
The role:
We are looking to recruit an Office Administrator/Customer Service Assistant to join our clients busy Commercial Department. Reporting to the Commercial Director, this role will support the Sales and Marketing functions of the business with a range of tasks, including:
Main duties:
* Managing and processing customer inquiries, quotations, and purchase orders through the company's computer-based system
* Administering the company’s CRM (Customer Relationship Management) system, including regular updates on customer inquiries
* Communicating regularly with customers via and email
* Collaborating frequently with internal departments to ensure smooth information flow and meet business needs
* Assisting the Purchasing team during busy periods and providing holiday cover
* Supporting management with departmental reporting and other administrative tasks
About you:
* Proficient in using computers and Microsoft 365
* Highly organized and methodical
* Friendly and approachable demeanour
* Previous experience working in a fast-paced office environment is essential
Benefits (permanent):
* 25 days annual holiday entitlement + bank holidays
* Early finish on Fridays
* Company pension scheme
* Employee assistance programme
Interested? Call Meg on 01782 712230 or email MegWkpir.co.uk
INDCOM