Job summary Are you passionate about helping others thrive? We are seeking a compassionate Peer Support Worker to join our Occupational Therapy service In this vital role, you'll empower individuals on their recovery journey by sharing your own experiences and providing valuable support. Key Responsibilities: Foster a supportive environment for clients Facilitate group discussions and activities Collaborate with occupational therapists to enhance client care Qualifications: Lived experience with mental ill health or recovery Strong communication and interpersonal skills A commitment to promoting wellness and recovery Help others find their strengthapply today and make a difference in your community Main duties of the job Providing Emotional Support Listening and validating experiences: Peer Support Workers offer empathetic listening, providing a safe space for individuals to express their feelings, experiences, and challenges without judgment. Offering encouragement: They provide positive reinforcement and encouragement, helping individuals build self-esteem and motivation for recovery. Sharing personal experience: Peer Support Workers often share their own lived experiences, which can help clients feel understood and less isolated, fostering hope and a sense of possibility. Assisting with Goal Setting and Recovery Planning Supporting clients in setting recovery goals: They help individuals identify their personal recovery goals and assist in creating action plans to achieve them. Collaborating with clients: Peer Support Workers work alongside clients to identify strengths and barriers to recovery, offering practical advice and support in navigating challenges. About us Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive. Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about. Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too. Date posted 17 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Gross per annum Contract Permanent Working pattern Full-time Reference number 246-GYW6811340-A Job locations Resource centre, northgate hospital Northgate street Great Yarmouth NR30 1BU Job description Job responsibilities Facilitating Peer Support Groups Leading or co-facilitating peer support groups: In some settings, Peer Support Workers may help facilitate support groups where clients can share experiences, learn from each other, and build social connections. Promoting peer relationships: They foster a sense of community and belonging among clients by promoting peer connections and encouraging individuals to support each other. Providing Information and Education Sharing relevant information: Peer Support Workers help educate clients about mental health, recovery, and available services or resources. Offering practical advice on navigating services: They guide clients in accessing and making use of various services, such as therapy, housing support, or employment assistance. Advocacy and Empowerment Supporting clients in self-advocacy: Peer Support Workers help clients develop the confidence and skills to advocate for their own needs, whether within healthcare systems, the workplace, or social settings. Empowering clients: They encourage individuals to take control of their recovery and make decisions that align with their values and goals, fostering autonomy and self-determination. Collaboration with the Multi-Disciplinary Team Working alongside other professionals: Peer Support Workers often collaborate with therapists, social workers, and other healthcare providers to ensure that clients are receiving comprehensive support. Providing feedback: They may share insights from a lived experience perspective that can help inform treatment plans or improve service delivery. Role Modeling and Mentorship Demonstrating recovery: By modeling how they manage their own recovery, Peer Support Workers provide hope and inspiration for clients. Mentoring: They may serve as mentors for individuals who are earlier in their recovery process, providing guidance and insight based on their personal experience. Monitoring and Reporting Tracking client progress: While not typically responsible for clinical assessments, Peer Support Workers may monitor client progress in achieving recovery goals and provide informal updates to the clinical team. Identifying challenges or changes in client behavior: They may notice changes in clients' moods, behavior, or engagement and report these to the team for further intervention or support. Promoting Recovery-Oriented Practices Fostering hope and resilience: They play a key role in creating a recovery-oriented environment that emphasizes hope, personal growth, and the potential for change, based on the belief that recovery is possible. Supporting empowerment and self-determination: Peer Support Workers encourage individuals to make their own decisions and take an active role in shaping their recovery journey. Confidentiality and Boundaries Maintaining confidentiality: Peer Support Workers are responsible for respecting the privacy and confidentiality of clients, within the ethical guidelines of the service they work in. Setting and maintaining professional boundaries: They must maintain clear professional boundaries with clients, balancing empathy and personal sharing with the need to keep the relationship focused on the client's well-being. Providing Practical Guidance and Support Sharing coping strategies: They offer guidance on coping skills, self-care practices, and practical tools to manage mental health symptoms or other challenges. Supporting in daily living skills: Depending on the context, they may help clients with everyday tasks or skills that support independent living, such as budgeting, organization, or cooking. Encouraging participation in activities: They encourage clients to engage in therapy programs, group activities, or social opportunities that support their recovery. Job description Job responsibilities Facilitating Peer Support Groups Leading or co-facilitating peer support groups: In some settings, Peer Support Workers may help facilitate support groups where clients can share experiences, learn from each other, and build social connections. Promoting peer relationships: They foster a sense of community and belonging among clients by promoting peer connections and encouraging individuals to support each other. Providing Information and Education Sharing relevant information: Peer Support Workers help educate clients about mental health, recovery, and available services or resources. Offering practical advice on navigating services: They guide clients in accessing and making use of various services, such as therapy, housing support, or employment assistance. Advocacy and Empowerment Supporting clients in self-advocacy: Peer Support Workers help clients develop the confidence and skills to advocate for their own needs, whether within healthcare systems, the workplace, or social settings. Empowering clients: They encourage individuals to take control of their recovery and make decisions that align with their values and goals, fostering autonomy and self-determination. Collaboration with the Multi-Disciplinary Team Working alongside other professionals: Peer Support Workers often collaborate with therapists, social workers, and other healthcare providers to ensure that clients are receiving comprehensive support. Providing feedback: They may share insights from a lived experience perspective that can help inform treatment plans or improve service delivery. Role Modeling and Mentorship Demonstrating recovery: By modeling how they manage their own recovery, Peer Support Workers provide hope and inspiration for clients. Mentoring: They may serve as mentors for individuals who are earlier in their recovery process, providing guidance and insight based on their personal experience. Monitoring and Reporting Tracking client progress: While not typically responsible for clinical assessments, Peer Support Workers may monitor client progress in achieving recovery goals and provide informal updates to the clinical team. Identifying challenges or changes in client behavior: They may notice changes in clients' moods, behavior, or engagement and report these to the team for further intervention or support. Promoting Recovery-Oriented Practices Fostering hope and resilience: They play a key role in creating a recovery-oriented environment that emphasizes hope, personal growth, and the potential for change, based on the belief that recovery is possible. Supporting empowerment and self-determination: Peer Support Workers encourage individuals to make their own decisions and take an active role in shaping their recovery journey. Confidentiality and Boundaries Maintaining confidentiality: Peer Support Workers are responsible for respecting the privacy and confidentiality of clients, within the ethical guidelines of the service they work in. Setting and maintaining professional boundaries: They must maintain clear professional boundaries with clients, balancing empathy and personal sharing with the need to keep the relationship focused on the client's well-being. Providing Practical Guidance and Support Sharing coping strategies: They offer guidance on coping skills, self-care practices, and practical tools to manage mental health symptoms or other challenges. Supporting in daily living skills: Depending on the context, they may help clients with everyday tasks or skills that support independent living, such as budgeting, organization, or cooking. Encouraging participation in activities: They encourage clients to engage in therapy programs, group activities, or social opportunities that support their recovery. Person Specification Knowledge Essential Knowledge of peer support worker role Experience of managing emotional difficulties Assisting with goal setting Essential Knowledge of setting goals with others Experience of collaborating with others to identify strengths Group facilitation Essential Knowledge of running groups Desirable Experience of planning and delivering recovery style groups Collaboration of working within MDT Essential Knowledge of value of MDT team Desirable Experience of working within an MDT, sharing knowledge and utilising the skills of others for reasoning Person Specification Knowledge Essential Knowledge of peer support worker role Experience of managing emotional difficulties Assisting with goal setting Essential Knowledge of setting goals with others Experience of collaborating with others to identify strengths Group facilitation Essential Knowledge of running groups Desirable Experience of planning and delivering recovery style groups Collaboration of working within MDT Essential Knowledge of value of MDT team Desirable Experience of working within an MDT, sharing knowledge and utilising the skills of others for reasoning Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Norfolk & Suffolk Foundation NHS Trust Address Resource centre, northgate hospital Northgate street Great Yarmouth NR30 1BU Employer's website https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)