Company Overview
We are a community-driven organization committed to providing exceptional support during difficult times. Our team is dedicated to helping families create meaningful and personalized tributes to their loved ones.
Salary
This part-time role offers a competitive salary of £24,609 per annum, plus benefits, and provides an opportunity to work 12.5 hours per week in a supportive environment.
Job Description
We are seeking a Funeral Arranger to join our team, supporting clients by organizing family visits and responding to guest inquiries. This role requires empathy, discretion, and strong communication skills.
Key Responsibilities
* Support clients with arranging funeral services
* Organize family visits and respond to guest inquiries
* Work closely with certified colleagues to ensure compliance with regulations
* Build positive relationships within the local community
* Provide emotional support to clients and their families
Requirements
To be successful in this role, you will need:
* A passion for delivering exceptional customer service
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Empathy and discretion when dealing with sensitive situations
* Strong attention to detail and organizational skills
Benefits
We offer a range of benefits, including:
* Competitive salary and bonus structure
* Opportunity to work flexible hours
* Access to ongoing training and development opportunities
* Discounts on Co-op products and services
* Employee Assistance Programme for mental health and wellbeing
About Us
We are a values-driven organization committed to making a positive impact in our communities. We believe in treating everyone with respect and dignity, and we are passionate about creating a fairer world for all.
Why Work with Us?
We offer a supportive and inclusive work environment, where every colleague has the opportunity to grow and develop their career. If you are passionate about delivering exceptional customer service and making a difference in your community, we would love to hear from you.