Maintenance Manager - High-End Residential Construction
Location: Office & Site-Based (Central London)
Company Overview: My client is a premier high-end residential construction company that stands apart from the competition by offering a full turn-key service. From architectural plans, building, M&E, and interior design, to comprehensive property maintenance, they transform their clients' creative visions into reality.
Role Overview: We are looking for a dedicated and hands-on Maintenance Manager to oversee and manage their maintenance operations. This is a dynamic, office and site-based role, perfect for a proactive individual who isn't afraid to get their hands dirty and is passionate about ensuring the highest quality maintenance standards for our bespoke properties.
As Maintenance Manager, you will lead a team of engineers and implement efficient maintenance procedures to ensure the successful delivery of contracts and client satisfaction. You will manage a large portfolio of properties, ensuring that they meet the diverse needs of their clients, and consistently delivering excellence.
Key Responsibilities:
1. Oversee and manage the maintenance department, including a team of engineers, to ensure the delivery of outstanding maintenance services.
2. Implement and refine procedures to streamline maintenance operations and ensure efficiency across the board.
3. Lead from the front, being actively involved in both the strategic and operational aspects of the role - including site visits, troubleshooting, and problem-solving.
4. Manage the full portfolio of properties, ensuring timely completion of maintenance projects and a high standard of workmanship.
5. Build and maintain strong, confidential relationships with clients, ensuring the highest level of satisfaction.
6. Ensure that maintenance services are delivered in a manner that aligns with the company's commitment to quality, creativity, and client privacy.
7. Work closely with other departments (construction, design, M&E) to maintain a seamless service from initial design and build, to ongoing maintenance.
8. Oversee the scheduling, reporting, and documentation of all maintenance activities, ensuring contracts are completed successfully and to the client's specifications.
Requirements:
1. Proven experience in a similar Maintenance Manager role, within high-end residential environments.
2. Hands-on approach with a strong desire to oversee both the operational and strategic aspects of the role.
3. Ability to manage and motivate a large team of engineers and staff.
4. Strong knowledge of property maintenance, construction, M&E, and interior design.
5. Excellent communication and interpersonal skills, with a client-focused mindset.
6. High attention to detail and a commitment to delivering excellence.
7. Flexibility to manage projects and properties across various locations (Central London, UK countryside, international).
8. Ability to maintain confidentiality and uphold the privacy of clients at all times.
What We Offer:
1. A unique opportunity to work with a prestigious company that offers an end-to-end service in construction, design, and maintenance.
2. The chance to be part of a passionate and innovative team, where your contributions truly make a difference.
3. Competitive salary and benefits package.
4. Opportunities for career growth and development in a forward-thinking, creative environment.
We look forward to hearing from you.
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