The Role
Our commitment is to create a stress-free, calm and effortless shopping environment with unwavering reliability when it comes to customer service. We can’t do that without our specialist teams.
We are on the lookout for a sales assistant to work in our brand-new store at the Royal Priors Shopping Centre in Leamington Spa, opening Spring 2025!
This is a permanent full-time contract of 36 – 37.5 hours per week. Candidates must be flexible to work across weekdays, weekends, and bank holidays.
What you will be doing
As a Sales Assistant, you’ll be responsible for generating and maximising sales by consistently offering exceptional customer service. Customer service is really important to us, so you’ll be trained with expert product knowledge to ensure you are up to date with the latest product ranges and promotions whilst talking to customers. As a member of a high-performing team, you will support and actively collaborate with your colleagues, which will build towards the efficiency of the team and store’s success.
You’ll be expected to perform some stock-related tasks, such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there are also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.
The customer will be centric to everything you do.
What we are looking for
The ideal candidate would have previous experience in retail, hospitality, or a customer-facing setting. School/college leavers with a thirst to learn are also welcome.
High levels of enthusiasm and drive, with strong interpersonal and communication skills, are essential for this role. Ultimately, it will be your ability to quickly build rapport with customers and deliver exceptional customer service that will make you successful in this role.
You will be required to reflect our brand aesthetic through your personal style and presentation.
Experience in or enthusiasm for menswear is preferred but not essential.
More importantly, a steadfast focus on exceptional customer service is a must.
What you can expect from us:
Our principle is if you go the extra mile in your work, we will make sure to go the extra mile for you!
1. Competitive salary
2. 22 days holiday
3. Additional KPI-based reward pay scheme: Generous bonus scheme
4. Uniform – retail colleagues are entitled to a uniform outfit allowance which is refreshed every 6 months
5. You’ll have access to Staff Discount
6. We are serious about having fun at work. The store has a fun fund to ensure parties, treats, social activities, and team building events happen regularly
7. Training to take care of your professional development. Our training supports you with product knowledge, customer service, and other training needs
Who we are
We are a specialist menswear brand committed to creating a dedicated space for men that is stress-free, calm, and effortless with unwavering reliability when it comes to customer service and the quality of our products.
With our exceptional expertise in menswear, our customers stretch across North America, Scandinavia, and Europe, with an ambitious plan for retail expansion. Further store openings are in the pipeline, thus further opportunities for store management roles in the future.
Our ethos is always to do the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers.
Job Types: Full-time, Permanent
Pay: £10.00-£12.21 per hour
Expected hours: 36 – 37.5 per week
Additional pay:
* Bonus scheme
* Commission pay
Benefits:
* Company pension
* Employee discount
* Store discount
Education:
* GCSE or equivalent (preferred)
Work Location: In person
Expected start date: 01/04/2025
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