Job Description
Job Title: Receptionist / Office Administrator\n\nLocation: London\n\nSalary: Competitive depending on experience \n\nJob Type: Full Time, Permanent\n\nThis company is looking for a Receptionist / Office Administrator to work within their team. The company specialises in sales and design and offers a collection of high-end furniture and kitchens.\n\nMain Tasks and Responsibilities:\n\nSwitchboard - take and relay messages for the whole business\nPost - coordinate inbound and outbound office mail\nFrank & send out postal requests for all departments\nAnswer client request emails and forward them to relevant staff/ department promptly\nLog all telephone and email leads in a lead distribution log & distribute to staff members accordingly. Submit lead distribution monthly report to Management and Business Development\nDesigner & Expo / Showroom Order Confirmation - forward the confirmations to relevant designers (IMPORTANT - to forward as soon as received), input all required dates in SMART (Job Progress / Warehouse / Documents tabs)\nMonitor supplier pricelist updates on Business CRM\nPlace orders for showroom display products when required\nUpdate showroom stock files\nOrder all marketing material and samples from the Head Office\nTrade Account - open account by processing trade company credentials, input the details in the database; and send out confirmation letters with Trade terms\nShowroom Maintenance - monitor and liaise with Tradesmen regarding fire alarm/ Intruder alarm/ AC maintenance/ IT maintenance / general housekeeping\nMaintain staff rota, keep a record of employee holidays and absences then filing holiday forms\nOrder stationery and supplies for the office - ensuring all stationery supplies are in stock\nTransport & Couriers - booking delivery and taxis for staff / management and update purchase order file sheet\nCoordinate and help execute client events, sending out e-invites / mailshot from our database, recording the RSVPs received and reporting to the management\nEmail newsletter and promotions to retail and trade clients\nCoordinate and organise Employee events i.e.
Christmas party\nLiaise with PR contacts, and handle press requests for information, images and marketing material across all product categories\nPR Photoshoot / Furniture Loan - coordinate with PR and designer for the request of loan furniture for a magazine. Update stock movement and ensure inspection is made for any damages on return.\nWebsite - Liaise with the website designer for any general changes needed for the website;\nPrepare tea / coffee for clients during meetings and events i.e. breakfast meetings\nProvide cover to other departments if required\nAny ad-hoc tasks requiredAbout you:\n\nSkills and Experience:\n\nKnowledge of administrative and clerical procedures\nKnowledge of computers and relevant software applications (Microsoft Word/ Excel/Power Point)\nKnowledge of customer service principles and practices\nMinimum of 3 year administration roleKey Competencies:\n\nCustomer service orientation\nInformation management\nOrganising and planning\nVerbal and written communication skills\nProfessional personal presentation\nAttention to detail\nInitiative\nReliabilityBenefits:\n\n5% Pension contribution\n20 days annual leave plus an additional 1 day per completed year up to a maximum of 25 days.Please click on the APPLY button to send your CV and Cover Letter for this role.\n\nCandidates with experience of: Receptionist, Office Administrator, Administration, Administration Clerk, Business Administrator, Company Receptionist, Admin Assistant, Administration Assistant, Office Administrator, Office Assistant, Reception, General Administration, Business Administrator, Receptionist, Admin Support, Secretary, Clerk, Support Administrator, Office Support, Business Support, Operations Assistant may also be considered for this role