You care for our patients. We care for your career. As a Supervisor at Sodexo in Haywood Hospital, High Ln, Burslem, Stoke-on-Trent ST6 7AG, The Hospital Supervisor is responsible for overseeing daily operations within a specific department or area of the hospital, ensuring the delivery of high-quality care, patient safety, and efficient workflows. The role involves supervising staff, managing resources, and coordinating with clinical and administrative teams to ensure smooth hospital operations. The Supervisor will also address patient concerns, enforce hospital policies, and monitor performance to ensure compliance with healthcare standards. What you'll do: Supervise and lead staff within a designated department, ensuring efficient and effective service delivery. Coordinate patient care activities, ensuring smooth workflows and timely interventions. Ensure all hospital policies and procedures are adhered to, including health and safety protocols. Assist in staff scheduling, resource allocation, and performance management. Provide training, mentoring, and support to staff, fostering a collaborative and positive work environment. Address and resolve patient concerns or complaints promptly and professionally. Collaborate with medical and administrative teams to optimize patient care and hospital operations. Monitor department performance, track key metrics, and report to senior management as needed. What you'll bring: Previous experience in a supervisor position Highly professional manner and understanding that honesty and ethics are essential Cheerful outlook and ability to communicate with co-workers and other departments with professionalism and respect Computer literacy / Administration skills A willingness to learn What we offer: Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and wellbeing support. Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement. Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services. The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card. Money Insights and financial benefits via the Salary Finance Platform. Save for your future by becoming a member of the Sodexo Retirement Plan A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools. Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities. Flexible and dynamic work environment. Competitive compensation. Full training and full protective uniform supplied. Ready to be part of something greater? Apply today Belong in a team and thrive in service. Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications. Package Description Healthy outcomes start with positive patient experiences. 15 hours per week 2 days out of 7 £13.36 per hour Free parking Check your local transport links here : Plan Your Journey | Traveline - the destination you should input is ST6 7AG About The Company About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture.