Remote Virtual Assistant - Work From Home
Dot Dot Loans is an innovative financial comparison website dedicated to helping individuals find the best financial products tailored to their needs. We prioritise user experience, empowering our visitors with transparent, accurate, and engaging content.
As part of our mission to expand and enhance our services, we are seeking a highly organised and motivated Virtual Assistant to join our dynamic team.
Role Overview:
The Virtual Assistant will play a pivotal role in supporting the daily operations of DotDot Loans. This role is ideal for someone who thrives in a fast-paced environment, possesses excellent communication and organisational skills, and is eager to contribute to a growing company. The ideal candidate is tech-savvy, proactive, and capable of managing multiple tasks effectively.
Key Responsibilities:
1. Administrative Support: Assist in scheduling, email management, data entry, and organising files to ensure smooth daily operations.
2. Content Coordination: Collaborate with the content team to upload, edit, and manage website content using WordPress or similar CMS platforms.
3. Customer Support: Respond to inquiries via email or chat, ensuring excellent customer service and timely resolution of issues.
4. Social Media Assistance: Help manage social media accounts by scheduling posts, monitoring engagement, and coordinating with the marketing team.
5. Research: Conduct market and competitor research to identify trends and opportunities for improvement.
6. Lead Management: Monitor and track leads generated through the platform, ensuring proper distribution to relevant stakeholders.
7. Special Projects: Assist with ad hoc projects as assigned by management, such as reporting, creating presentations, or supporting new initiatives.
What We Offer:
1. A supportive and collaborative remote work environment.
2. Opportunities for professional development and growth within the company.
3. Flexible working hours tailored to your availability.
4. The chance to be part of a fast-growing company making a meaningful impact in the financial services industry.
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