About us - The information officers works as part of the wider Family Information Service. At the heart of service delivery to family and childcare services delivering information, advice and guidance as part of the Family Hubs & Starting Life Well service. Offering advice and support to early years, childcare and families to ensure the find the right service for them. About the Role The role is a front facing role offering information and signposting families to the best support available. The role will be based across the family hub and community network becoming a vital part of the service delivery. About you - We are looking to appoint a colleague who is an approachable, friendly, and supportive individual with the ability to work on their own initiative. You will have the ability to provide information, advice and guidance to parents, carers and providers with regards to the Family Information Service You will be able to establish and maintain links with services (childcare & community) providers to ensure that data is updated in accordance with statutory duties. You will be able to support the team with the maintenance of the management information system, ensuring quality is maintained and timescales are met. You will be able to develop, implement, and maintain high quality information and self-help sections for parents, carers, and childcare providers on the appropriate digital platforms (webpages, directory & social media) You will be able to work closely with corporate and other partners in sharing information to ensure that appropriate information on services is available on the corporate service directory, childcare search site, and intranet. Please be aware that this post is subject to a Disclosure and Barring Service (DBS) check and that you will be required to meet the cost of the DBS check currently 21.50. The payment for this will be deducted from your first four months salary payments at a rate of 5.38 per month. If you do not commence employment for any reason but the DBS has been processed, you will be sent an invoice for the payment of 21.50. Want to know more about Salford? As an authority we are dedicated to improving the lives of our residents, and as an employer we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this. Find out about our city as a place to live, work & grow, and learn more about the amazing work we are doing. You ll also find out about the wealth of benefits we have to offer you here Continuous S ervice commitment New employees can keep their service related benefits when moving between a whole host of public sector organisations within Greater Manchester, which include: Councils, NHS, Greater Manchester Fire and Rescue, Transport for Greater Manchester, as well as many others under this scheme. Find out if this applies to you here. Guaranteed Assessment Schemes We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel by way of a Guaranteed Assessment Scheme. Our application forms ask you to indicate if you meet any of the criteria within this scheme, and so to find out more and if you qualify please click here. Privacy Statement and Data Protection Our core data protection obligations and commitments are set out in the council s primary Recruitment and Employment Privacy Notice which can be found at https://www.salford.gov.uk/gdpr .