Goldstar is a rapidly expanding Transport & Warehousing company dedicated to providing a fantastic customer experience. Winners of ''Haulier of the Year 2023' awarded by Motor Transport. As a growing and progressive company, we are looking to continue build the best team, to be the face of our brand. The Training Coordinator will play a key role in ensuring our driving, warehouse, and office staff meet the high standards of professionalism and safety our customers expect. Job Title: Training Coordinator Location: Colnbrook SL30HQ Hours: Mon - Fri, 45 hours weekly Pay: £35,000pa Reports To: Compliance and Security Manager Main duties/ responsibilities: • Design, develop and implement training programmes for staff across various departments. • Coordinate and schedule training sessions using external training providers ensuring minimal disruption to daily operations. • Conduct training sessions using various methods eg classrooms/workshops, e-learning and one-on-one coaching. • Conduct practical driving assessments for new and existing drivers to evaluate their skills and safety. • Conduct practical forklift assessments for new and existing staff to evaluate their skills and safety. • Provide constructive feedback to drivers and develop improvement plans as needed. • Ensure all training and assessments adhere to health and safety regulations and company policies. • Promote a culture of safety and compliance within the organization. • Maintain accurate records of training activities, assessments, and employee progress. Paying particular attention to expiry dates of training and evidence of training conducted. • Prepare reports on training outcomes and driver performance. • Stay up-to-date with industry trends and best practices in training and driver assessment. • Continuously review and improve training materials and methods. •Act as a point of contact for training-related inquiries and issues. • Provide excellent customer service to internal staff and external stakeholders. • Maintain and manage training materials in line with the company quality manual (Business Systems Manual). • Maintain an approved training provider list, liaising with training providers to ensure compliance with service level agreements and the company Third Party Service Providers Safety, Welfare and Security Agreement. • Assess external training providers for suitability and compliance prior to onboarding or as and when required. • Assist in and when required investigate accidents, incidents, and near misses, and provide recommendations for corrective actions to prevent future occurrences. • Take reasonable care of own Health and Safety and that of others that could be affected by your own actions. • Don’t tamper with or misuse anything provided by the company for the purposes of health, safety or welfare. • Adhere to company policy and processes in relation Health, Safety and Welfare. • Adhere to company policy and processes in relation to Security. • Any other task as mentioned by the management. Technical Skills: • Proven experience as a trainer or educator ideally in the warehouse and distribution sector. • A heightened awareness of security-related practices commensurate with an organisation involved in the air-freight (or similar) industry. • Proficiency in Microsoft Office applications. • Experienced in the use and development of training material on e-learning platforms. • Knowledge of training methodologies and adult learning principles. Behavioural skills: • Innovative and continuous improvement focused. • A 'can-do' attitude and a willingness to take on significant challenges. • Strong analytical and problem-solving skills. • Strong organisation skills and time management skills. • Excellent communication and interpersonal skills. • Ability to work independently and in a team environment. • Negotiation skills and management of third-party training providers. Soft Skills: • A great all-round team player, able to roll up your sleeve and get involved in all areas of the business as required. • Flexibility and adaptability to changing priorities and demands. • Leadership skills and ability to guide/mentor others. • Customer service orientation. • High level of attention to detail and accuracy. • Ability to multitask and prioritize workload. • Time management skills. Professional Qualification or experience required: • Bachelor's degree or equivalent in Education, Human Resources, Business Administration or a related field is desirable. • Driver assessment qualification is desirable. • Full clean driving licence for vehicle categories B, C and CE held for minimum of 5 years • In date Driver Certification of Professional Competence. • Trained in the use of counterbalance (B1 and B2) forklift trucks and ideally trained in the use of reach trucks. • Transport Manager CPC is desirable.