Job Title: Estate Service Operative
Contract Type: Maternity Cover until the end of October 2025
Salary: £26.275
Working Hours: Full time 35 hours, 8am - 4pm
Working Pattern: Monday to Friday- Hybrid
Location: Millwall, London
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside, we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as an Estate Service Operative
Attend various sites owned and managed by Riverside to maintain and monitor communal spaces.
About You
We are looking for someone with the ability to communicate effectively with residents, contractors, and other stakeholders. Knowledge of Health and Safety Legislation (including fire safety) relating to concierge services and estate cleaning is essential.
Why Riverside?
At Riverside we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling, and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working With Us, You’ll Enjoy
* Competitive pay & generous pension
* 28 days holidays plus bank holidays
* Flexible working options available
* Investment in your learning, personal development, and technology
* A wide range of benefits
Diversity And Inclusion At Riverside
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to avoid disappointment.
Role Profile
* Cleaning duties, including vacuuming, sweeping, dusting, mopping, and litter picking.
* Dog waste removal.
* Keeping car parks and bin sheds swept and tidy.
* Clearance of bulk waste from sites if not delegated to bulk waste team.
* Reporting of matters from site to management, including health and safety concerns, and any issues affecting the interior and exterior maintenance of the site.
* Maintaining good relationships with residents and colleagues.
* Occasional cover for other staff members due to sickness or holidays, which may include extra duties from time to time.
* Where trained and applicable, some weed control, sweeping, litter picking, and general grounds maintenance duties.
* Patrol duties including checking for faulty street lamps and evidence of anti-social behaviour.
* Attending site and clearing bulk waste.
* Attending site and clearing fly-tipped rubbish.
* Skimming bins in case of missed collection.
Person Specification
Essential Knowledge, Skills and Experience
* Knowledge of cleaning methods.
* Knowledge of cleaning tools and product selection.
* Knowledge and experience with powered equipment including hoovers and hand tools.
* Appropriate competency-based training and experience.
* Knowledge and experience of correct use of PPE.
* Competence and knowledge of risk perception including risk to passers-by during operations.
Desirable
* PA1/PA6 Pesticide application is an advantage.
* BICS or similar cleaning industry certificates is an advantage.
* First aid at work or similar.
* H&S certificates is an advantage.
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