We currently have an 12 month vacancy for a Full Time Waiting List Coordinator working in our Dermatology Department covering Skin Surgery.
The role will be based at the Treatment Centre on the QMC Campus but you will be expected to work cross sites at the QMC Campus and Treatment Centre if required.
The post holder will work as part of a team of Waiting List Coordinators and be responsible for covering the Skin Surgery services including Biopsy bookings, maximising capacity, providing support for the administrative team as well as communicating with the wider Dermatology clinical and nursing teams to ensure Cancer targets are met and patients are treated timely within their cancer pathways.
The successful candidate will have experience in managing and coordinating waiting lists, working alongside people of all levels and seniority confidently. They will have excellent decision making skills and the ability to work autonomously.
An understanding of local and national Cancer and RTT targets is essential. You may attend local and divisional PTL meetings and support the leadership team in the completion of various reports.
We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve.
With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Dermatology/Skin Surgery is a very fast paced, complex service and as such, the ability to multi task, work under pressure and to strict deadlines and exceptional time management and organisational skills are a must.
The successful candidate will be expected to attend weekly cancer MDT meetings and immediately follow up any actions in relation to patients requiring an appointment or surgery to ensure pathway targets are strictly met and adhered to at all times.
Responsible for adding/removing patients to the NUH waiting list and co-ordinating/booking admission to hospital, using hospital IT systems, e.g. Medway PAS/Bluespier
Act as the first point of contact within the Trust for patients who have enquiries regarding admission details and waiting list queries, either in person, telephone, email etc.
Be responsible for management and accurate validation of consultant waiting lists in line with 18 week RTT and Cancer targets, maintaining accurate records to ensure all admissions for elective procedures are outcomed and completed on Medway PAS, in line with Trust Access Policy
Ensure patients are added to appropriate waiting lists using hospital IT systems in accordance with Trust policies.
Ensure all relevant actions are taken to initiate, amend and cancel theatre lists in accordance with theatre policy
To be responsible for arranging emergency cover for theatre sessions where the surgeon becomes unavailable at short notice.
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
This advert closes on Monday 17 Feb 2025