What's the role?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
Who is Hilti?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers. Hilti is very proud to be ranked as the UK's 19th best super large organisation to work for in the Great Place to Work survey.
What does the role involve?
On a day-to-day basis, you can expect to:
1. Go out into the field each day to see our customers, ask them open questions to understand their needs and provide a tailor-made solution
2. Demonstrate our innovative products and state-of-the-art software to customers on-site
3. Further develop ‘focus’ customers by building relationships, as well as uncovering new business leads
4. Be responsible for the operational, organisational and strategic management of your sales area, fully utilizing the top-in-class CRM system, Salesforce
We are proud to have a long-term bonding with our employees: More than 30% of our employees have been part of the Hilti family for over a decade.
What do we offer?
We really value our people and we've worked hard to develop a reward package that reflects this. Some of our benefits include:
5. Genuine career advancement (more than 80% of all leadership roles are filled internally)
6. 6% employer pension contributions
7. Private Health Insurance and Employee Assistance Programme
8. Company vehicle and fuel card for sales roles
9. 33 days' holiday (inc. Bank Holidays) plus the ability to purchase 5 days more annually
10. Paid leave to work on charitable projects
11. Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback
12. Different ways to work flexibly, including working from home and compressed hours
13. Employee resource groups focused on gender, mental health, race, disability, LGBTQ+ and sustainability topics
14. Trips to locations such as Milan, New York and global HQ for high performers across all teams
What you need is:
15. Customer-facing/sales experience gained in any industry
16. Solution-oriented approach – you have the ability to uncover customers’ pain points and needs in order to provide our best-suited solutions
17. You share our values – commitment, teamwork, courage and integrity
18. Resilience and adaptability – you will be comfortable to meet all levels of customer from a site operator to managing director
19. Drive – a motivated approach to achieving success and overcoming challenges
20. Curiosity – you have a passion to learn, develop and grow
21. Organizational skills – you are excellent at managing your time and priorities, and can easily work autonomously
22. A full, clean, manual UK driving license to visit our customers on site 5 days a week, Monday to Friday