Customer Service Advisor
We are looking for an ENTHUSIASTIC and HIGHLY MOTIVATED Customer Service Specialist (Also known locally as a Property Manager ) to complement our Property Management Team within our Lettings Department in Glasgow. As a Property Manager you will provide property management and tenancy support services to branches, landlords and tenants.
What's in it for you as a Property Manager?
Get full training and development
A good understanding of estate agency business
Fast paced, fun environment
Regular team meetings
Full company briefings
A career pathway
Key responsibilities of a Property Manager
Act as a central point of contact managing the effective resolution of queries from clients and staff
Coordinating urgent and routine repairs and maintenance
Liaising with trades people/contractors and keeping customers up to date
Organising safety inspections and managing remedial works
Liaising with landlords following regular property visits
Assisting customers with general tenancy queries
Carrying out weekly partnership calls with colleagues and welcome calls with new customers
Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners
Providing a first-class service to ...