We're seeking an Owner Experience Executive to join our Pwllheli team, providing exceptional customer service and resolving issues in a fast-paced holiday cottage environment.
About the Role
* Building rapport with customers and resolving issues in a professional and empathetic manner
* Providing exceptional customer service and ensuring a high level of customer satisfaction
* Working collaboratively with the team to resolve issues and improve customer experience
Key Skills and Qualifications
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Knowledge of the holiday industry and customer service principles
About Menai Holiday Cottages
* Part of the Sykes Holiday Cottages family, a leading name in the holiday industry
* Vibrant and inclusive work environment with opportunities for growth and development