RESPONSIBILITIES & DUTIES To provide proactive and effective administrative, Secretarial and Diary Management support to Director and Senior Management Team. To supervise and provide support to a team of two Administrators. To also provide Office Management services on a day to day basis, to include but not limited to the following tasks; Personal Assistant to Senior Management Team Arranging meetings and managing the SMT Calendars in Outlook. Dealing with and filtering telephone queries. Taking messages as necessary. Taking accurate Minutes at meetings, and distributing within agreed timescales. Making travel arrangements as needed. Audio/Copy typing support to the SMT at time of high demand or in the absence of their administrative support. Dealing with routine correspondence. Office Management/General Duties: To line manage and support a team of administration staff, providing cover in the case of absence (for whatever reason) where needed. To support preparation, collation and delivery of papers for meetings Maintaining data on database and bespoke spreadsheets. Ability to export data from database and further analyses and manipulate with excel. Producing reports from data held in database and on spreadsheets. Creating Purchase Orders Ensuring invoices are processed for payment, dealing with queries and keeping a record of payment. Managing the Department’s systems for filing and retrieval of documents both electronic and hard copy. Scanning and filing of documents. Keeping records of Staff Holidays and Sickness Absence. Completing the Monthly return of Staff data to Group Resources Department. Providing cover to administrative team with answering calls etc. To carry out any other tasks, as directed by the Management Team, that is within the capabilities of the job holder. SKILLS & EXPERIENCE Excellent verbal communication skills. Excellent written communication skills. Excellent organisational and time management skills. Ability to multi-task and work well under pressure. Proven organisational skills and an ability to adapt to changing environments. Excellent IT skills and proficient in Outlook, MS Word, Excel Excellent team player. Confident in communicating with colleagues at all levels within the business. A commitment to providing high levels of service at all times. ENTRY Minimum 2 Years experience in an Executive Assistant role. Applicants may be required to sit a skills assessment as part of the selection process. Proven Line Management experience of a small to medium size business. Ideally Degree level, minimum A-Levels grades A-C. HOURS & ENVIRONMENT Office hours 9.15am to 5.30pm, Monday to Friday. Must be prepared to work outside of these hours if required. Holiday entitlement 20 days per annum plus Bank Holidays