Dovetail and Slate are recruiting on behalf of a leading education provider based in Tonypandy.
Role Purpose
* To handle customer requests promptly and maintain high service standards, while supporting and managing all IT systems and assets.
Responsibilities
* Work flexibly with existing members of the IT Services team.
* Ensure effective communication within the team to make responsibilities transferable.
* Become accustomed to using a managed Helpdesk system and organise work to meet the priority needs of the department.
* Quickly understand requirements to develop relevant solutions.
* Work with a wide range of internal and external clients to develop effective relationships quickly to provide the best service possible.
Requirements
* Related IT experience
* Experience supporting MS Windows and Mac OS (desirable)
* Software and hardware troubleshooting skills
If this role is of interest, please apply to this advert with your CV.
Because education matters. Dovetail and Slate Limited (11351060) acts as an Employment Agency.
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