A great opportunity to join this well-established Men’s and Boyswear fashion supplier as a Senior Account manager / Merchandiser. With a reputation for delivering quality design, service and products, from concept to fulfilment, the business has won prestigious growth and gained them preferred supplier status to a number of top High Street stores and Brands.
Senior Account Manager / Merchandiser - The role
* Responsible for raising/processing customers’ orders and after amending sending these out to factories.
* Liaising with customers regarding orders, problem solving and making decisions in conjunction with team leader and if required with Director.
* Ensuring that all the information, style, fabrics, trims, prices, shipment date and all other relevant information are correct and as per customer requirements.
* Ensuring customer requirements are achieved through all stages of the critical path from first sample, order, pre-production to final delivery.
* Meeting all pre-production stages of the customer, including fabric performance testing standards
* Ensuring all parcels with samples/submissions to customers and factories have correct and relevant and update to date information.
* Have effective communication at all levels with the teams, internally and external.
* When required attend customer meetings to ensure continued customer satisfaction and that all opportunities are capitalised on.
* Reporting to the Team leader / Director...