About Appleby Westward
Appleby Westward is the SPAR Wholesaler and Retailer covering the West of England.
Our Retail Distribution Centre and Support Offices are based in Saltash, Cornwall, employing around 2,000 colleagues who support our wholesale distribution operations for both our independent retail estate and company-owned retail stores, as well as work within our SPAR network.
Our SPAR retail stores are the leading convenience brand, operating in communities from Chichester in the east to Land's End in the west, and to Bristol and Salisbury in the north. In addition to offering convenience goods, groceries, chilled foods, and food-to-go, we also provide essential local services at selected locations, including Post Office services, lottery, and online collection and delivery services.
We pride ourselves in serving our communities and strive to provide efficient, quality customer service for all our customers. We also play a significant role in local charity and community support, actively fundraising for local organizations and our main charity partner, Marie Curie.
About Honiton
Honiton, a charming market town in Devon, UK, is renowned for its rich history in lace-making and its vibrant High Street lined with independent shops and antique treasures. Visit us to discover why it’s a favorite among locals.
The Customer Service Assistant Role
This is not just a job in a shop — it’s a retail career with training, learning, and apprenticeship opportunities that are endless. Here’s what you’ll do and what we’ll need from you:
1. Warm Welcomes: Customer Service with Pride – always greet customers with a smile, provide excellent service, and go the extra mile for our community.
2. Store Standards: Play a vital role in ensuring everything runs smoothly.
3. Customer Satisfaction: Use your product knowledge, stay updated with promotions, and create eye-catching displays to delight our customers.
4. Transaction Accuracy: Pay attention to detail to process all sales transactions accurately and efficiently, including cashing up tills and ensuring company monies are secure.
5. Stock Management: Take ownership of receiving, replenishing, and displaying stock.
6. Cleanliness: Help maintain a clean and tidy store environment at all times.
7. Legal Compliance and Food Quality: Be fully trained to ensure product quality and compliance with labelling and allergen regulations.
8. Age-Related Sales: Ensure personal compliance with Age-Related Sales regulations and Think 25 guidance.
9. Health and Safety: Follow all Health and Safety guidelines to ensure the safety of colleagues and customers.
What can you expect from a career with us?
* 10% Discount on all in-store purchases.
* 5.6 weeks of paid time off per year, allowing you to relax and unwind.
* Support When You Need It: Employee Assistance Programme and access to Grocery Aid.
* Secure Your Future: Company Pension Scheme after 3 months of service.
* Grow with Us: Career progression opportunities from apprenticeships to store management.
Applications
If you have a passion for customer service, enjoy working in the community, and want to contribute to our retail team, apply below and start your journey with us. Let’s create a welcoming, efficient, and safe shopping experience for everyone!
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