Field Service Engineer
Location: UK-wide (variable travel distances)
Hours: Monday - Friday | Dependent on services and workload
Salary: £36,000 per annum
Job Description
Our client is looking for a driven and knowledgeable individual to join as a Field Service and Training Specialist. This role involves delivering technical support, servicing air conditioning units, and providing City & Guilds training. Travel and overnight stays are a key part of this position, offering an exciting and dynamic work environment.
Key Responsibilities of a Field Service and Training Specialist
1. Perform routine maintenance and servicing of air conditioning units, ensuring they operate efficiently and reliably.
2. Diagnose and repair faults in air conditioning systems to minimise downtime for customers.
3. Conduct installation checks and commissioning of new air conditioning units.
4. Provide technical support and guidance to customers on the use and care of their equipment.
5. Maintain accurate records of work completed, including service reports and maintenance logs.
6. Monitor and maintain stock levels on company vehicles, ensuring all necessary tools and spare parts are available.
7. Ensure compliance with industry standards and health and safety regulations during all service activities.
8. Participate in regular training to stay updated on the latest industry practices, equipment, and regulations.
9. Travel to customer sites as required, with occasional overnight stays.
Key Skills of a Field Service and Training Specialist
1. Strong understanding of air conditioning systems.
2. City & Guilds mobile air conditioning qualification or equivalent.
3. Previous sales experience, ideally in the automotive or agricultural sectors.
4. High level of literacy, numeracy, and IT proficiency.
5. Excellent verbal and written communication skills.
6. Ability to self-manage, prioritise tasks, and meet deadlines.
7. Strong networking and negotiation abilities.
8. Attention to detail, adaptability, and problem-solving skills.
9. Enthusiastic, driven, and customer focused.
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