Are you ready to make a difference by delivering exceptional customer service? Join our esteemed client as a Customer Service Consultant and be the friendly face and voice that upholds our client's trusted brand.
Job Opportunity: Temporary Customer Service Consultant
* Contract Length: 4 months
* Start Date: Immediate
* Days: 5 out of 7 days, including weekends (on a rotational basis)
* Hours: 10:00 am - 6:00 pm
* Hourly Rate: £12 p/h
About the Role
In this role, you'll engage with customers through phone, email, web chat, and social media to ensure they receive an outstanding experience every time. Don't worry if you're new to the product range - comprehensive training will equip you with everything you need to shine!
Your Responsibilities Will Include:
* Answering incoming calls from customers
* Responding to email enquiries with pre-set templates
* Providing attentive, proactive customer service across all channels
What We're Looking For:
To thrive in this role, you'll need a "can-do" attitude, a passion for helping others, and a few key qualities:
* Customer-First Mindset: A positive, approachable attitude with a commitment to top-notch service
* Experience: Previous experience in customer service or an administrative role
* Organisation: Strong organisational skills to stay on top of multiple enquiries
* Dedication: A focus and willingness to go the extra mile
Next Steps
Ready to bring your customer service skills to a new team? Apply today! We're interviewing right away and need candidates to start as soon as possible.
Why Join Office Angels?
Working as a temp with Office Angels is a fantastic way to explore new roles and industries while maintaining flexibility. As part of our team, you'll enjoy:
* Direct Employment: You'll be employed directly by Office Angels, giving you a supportive network every step of the way
* Career Support: We can help you find permanent roles, provide expert interview advice, and more
* Weekly Pay: Enjoy the security of weekly income
* Pension Scheme: With employer contributions
* Paid Leave: 28 days of paid annual leave (accrued weekly)
This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer.
To apply, please send your CV and cover letter to edinburgh@office-angels.com. Only shortlisted candidates will be contacted. We look forward to reviewing your application.
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