Job Description
The Four Seasons Hotel Hampshire is a resort hotel in the countryside, just 10 minutes from the town of Fleet and Farnham and 45 minutes from London. With a varied selection of restaurants focusing on use of local produce, banqueting for 200 and with 24-hour room service, our guests have a lovely collection to choose from.
About the role:
The Senior Host(ess) is the first interaction for guests in our Restaurants, and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests. This role is part of the Wild Carrot, reporting into the Wild Carrot Restaurant & Bar Manager .
What you will do:
* Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers
* Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections
* Ensure cleanliness of each section of the dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set
* Develop a complete working knowledge of the menus, menu ingredients and restaurant information
* Organising the hostess team to provide efficient communication
* Providing training for new team members
What you bring:
* One to two years’ previous experience in Food & Beverage outlet; previous employment experience within a luxury Hotels is considered an asset
* Ability to operate computer equipment and other food & beverage computer systems
* Strong communication skills.
* Ability to communicate well with guests.
What we offer:
* Excellent Training and Career Development opportunities
* Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world with years of service.
* Free meals at Henry's while on duty including fruits, coffee/tea available throughout the day.
* Holiday entitlement increases with years of service up to 33 days off.
* Free Life Insurance while on duty.
* Bupa Dental plan available.
* Opportunities to build a successful career with global potential.
* Free Uniform dry cleaning available
* Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
* Access to Wagestream– a salary advance benefit
* Employee Recognition Programmes
* & many, many more surprises to discover!