Description Summary We are looking for a dedicated Platform Governance Analyst to champion the responsible use of our newly developed data platform. In this role, you will oversee the governance of our self-service environments (Labs) and collaborate closely with Lab owners to understand their needs. Your responsibilities will include ensuring regular review and adoption of platform features, monitoring usage trends, and promoting best practices for responsible usage. As a key member of the Data team, you will contribute to empowering self-service capabilities across the organisation. What’s in it for you Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special… After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you'll do Drive Innovation: Support with the development and delivery of our Lab proposition to elevate Practitioner Self-Service, creating tailored solutions to tackle common challenges and risks while fostering innovation and autonomy. Collaborate and Create: Work closely with cross-functional teams and business stakeholders to understand their evolving needs and challenges, shaping the platform’s offering with industry best practices. Engage and Inspire: Host regular surgery sessions to share best practices, gather valuable user feedback, and continuously improve the platform’s usability and effectiveness. Innovate with Impact: Evaluate new platform features and work with Architecture, Adoption and Enterprise Analytics teams to introduce them to relevant communities, ensuring they meet real-world needs. Automate and Streamline: Partner with technical teams to automate the creation of Lab resources, managing them cost-effectively and efficiently to drive operational excellence. Generate Insights: Utilise audit datasets to extract actionable insights, support governance activities, and drive informed decisions that enhance the platform’s impact. Support and Audit: Assist with audit activities for the platform to ensure compliance and continuous improvement. Who you are 2 years of experience in IT, data management, governance, and analytics. Experience with Power BI, including the development of reports and dashboards. Experience using data platforms such as Synapse and Databricks. Excellent problem-solving skills and the ability to think critically and strategically. Strong project management and organizational skills. Exceptional communication and collaboration skills. Everyone’s welcome We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. LI-Hybrid LI-LS1