Job summary
Are you passionate about providing exceptional patient and customer care? King's Mill Hospital is currently seeking a dedicated individual to join our team as Waiting List Co-ordinator in King's Mill Hospital, we are committed to delivering high-quality healthcare services to our community. Our outpatient clinics play a vital role in providing timely and efficient care to our patients, and our receptionists serve as the first point of contact, ensuring a positive experience from the moment patients arrive.
Main duties of the job
To see the full detailed job description and main responsibilities of the job please refer the job description attached.
About us
Thank you for your interest in this role.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.
The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.
Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.
Job description
Job responsibilities
To see the full detailed job description and main responsibilities of the job please refer the job description attached.
Person Specification
Knowledge
Essential
1. Computer literate, with experience of using a keyboard with a high level of accuracy
2. Knowledge of NHS or service provider in general
3. RSA II, ECDL, NVQ 3 or equivalent work experience
4. Knowledge of databases, spreadsheets ie PAS, Excel or similar applications
Desirable
5. Sound office clerical background experience
Qualifications
Essential
6. Good general education with GCSE English at grade C or above
Desirable
7. NVQ Level 2
Experience
Essential
8. Clerical experience
Desirable
9. Customer care experience
10. Management of Waiting Lists