Job Description To be the domain expert in Chatbot engineering, driving and developing the technology and architecture and implementing market leading solutions that support esure's digital first mindset and creating a seamless and intuitive interface for our customers. What will my role entail? Take ownership for the design and implementation of AWS solutions that focus on customer experience and engagement. This will include chatbot design and development of that architecture. Operate as the SME for Chatbot engineering solutions and work hand in hand with a wider squad to help problem solve when required. Work as part of a larger squad and interact effectively with key internal partners in Data Science, Engineering, Operations and Technology. Partner with AWS business development, sales and architecture teams to identify opportunities and solutions. Operate as a Service Designer and a Software Engineer, with the customer experience in mind. Stay up to date with AWS technology development and testing. Also to experiment with new AWS capability. Using the latest AWS market knowledge, take a pro-active role in 2nd line support of applications and platform. Act as the domain expert across the squad in your domain, coach and support others when required and ensure knowledge is shared across the wider team.