Customer Service Representative - Tata Steel, Shotton
Salary: Up to £24,000 per annum Location: Shotton Contract Length: 14 months (maternity cover, with potential for a permanent role) Hours: 37.5 per week, Monday to Friday
Are you a dedicated and customer-focused professional? Do you thrive in a fast-paced environment and enjoy providing practical solutions?
We are looking for a Customer Service Representative to join Tata Steel in Shotton. This role is perfect for someone with strong computer literacy skills and a passion for delivering excellent customer service.
Role Responsibilities: Handling customer queries and order entry on internal systems
Managing delivery queries and general administrative tasks
Directing customers to the appropriate teams
Using Excel for data management
Working collaboratively in a growing team
Essential Requirements: Computer literacy (training will be provided on bespoke systems)
Excellent communication and problem-solving skills
Ability to work in a fast-paced environment
Desirable Skills: Experience with SAP (preferred but not essential)
Strong teamwork and dedication to customer service
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