Role: Senior Infrastructure Engineer -SC
Location: East Kilbride, Glasgow (Hybrid - 3 days/week on site)
IR35: Inside
Rate: £450/day (Umbrella) MAX
Duration: 6 months initially
Security Clearance: SC cleared & Uk nationality
The IT Infrastructure Engineering teams are focused on ensuring that End Users are able to access and use the IT Services available to them in a structured and coherent manner. This is achieved through the efficient delivery of our Cloud native End User Platform and underpinning IT Infrastructure; providing seamless, measurable connectivity for our customers wherever they choose to operate from globally.
Key responsibilities
The Senior Infrastructure Engineer is a role within the IT Infrastructure Engineering team of IDD, reporting into the Lead Infrastructure Engineer. It is a 3rd line role responsible for the investigation, root cause analysis and resolution of incidents and problems that are escalated from 1st and 2nd line support teams. The successful candidate will be expected to produce Knowledge Based Articles (KBAs) to share resolutions to common issues and make recommendations on how to prevent future incidents. The 3rd line team is also responsible for the deployment and support of infrastructure components that underpin the End User Device Platforms.
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