Technical Warranty Administrator Hours of work - Monday to Friday, 37.5 hours, 8am to 4pm 6 months temporary position - with the potential to extend or go permanent Location - Havant Are you a detail-oriented problem solver with a technical background? Do you enjoy working hands-on with mechanical systems while also diving into data and analysis? A global leader in mobile and industrial hydraulics is looking for a Warranty Specialist Analyst to join their Customer Claim Handling EMEA Team. This is a fantastic opportunity for someone who thrives at the intersection of technical expertise and customer service, ensuring high-quality solutions for clients while enhancing product reliability. What You’ll Be Doing: As a Warranty Specialist Analyst, you’ll play a crucial role in investigating warranty claims, working with international teams, and supporting continuous improvement. Your responsibilities will include: Claims Investigation – Analysing warranty claims by assessing reported failures and conducting hands-on unit inspections. Testing & Reporting – Running test bench assessments and compiling detailed analysis reports to drive resolution. Claims Administration – Supporting claim processing in SAP, ensuring accurate documentation and reporting. Collaboration – Partnering with global quality teams to evaluate failure causes and customer feedback. On-Site Troubleshooting – Visiting customer sites across the UK to investigate critical complaints and provide technical solutions. Process Improvement – Contributing to the enhancement of testing methodologies in the Customer Complaint Handling workshop. What We’re Looking For: Essential Skills & Experience Technical experience in customer service, production, or a workshop environment, ideally in mechanics or mechatronics. Strong analytical and problem-solving skills with attention to detail. Excellent communication and stakeholder management abilities in an international setting. Desirable Skills Understanding of hydraulics and mechanical systems. Experience using SAP or other ERP systems. Passion for emerging technologies and product innovation. Why Join Us? Be part of a global leader in industrial and mobile hydraulics. Work in a role that blends technical expertise with customer engagement. Opportunities for growth, development, and international collaboration. THIS ROLE IS TEMP TO PERM Interested? Apply now and take the next step in your career