Fixed term contract until September 2026
Job reference: RNR002539
Interview date: 15/01/2025
Date posted: 12/12/2024
At Swindon Borough Council, we want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.
This challenging role will see you working within a team to provide Sheltered Housing services at a number of sites following recent changes to our model of service delivery.
You will share our passion by ensuring our residents receive the highest service standards.
The post holder will deliver all aspects of support, including:
1. Daily welfare calls
2. Liaising with health practitioners, social care providers, and families regarding residents’ needs and areas of safeguarding concern
3. Maintaining accurate records and collaborating with other professionals
4. Managing health and safety aspects of the buildings
5. Liaising with contractors and repairs teams
Key to this role is your ability to respond promptly and effectively to any emergency that may arise, such as fire alarms and residents who become unwell or require medical assistance. In adverse weather, you will be required to grit footpaths and public areas.
Along with experience of working within a sheltered/supported/care environment or other housing-related field, you will have a good standard of literacy and numeracy, as well as excellent communication skills. You will need knowledge of basic IT systems such as Outlook, Word, and Microsoft Teams.
Most important to us, however, is your strong commitment to the ethos and principles of equal opportunities and inclusion and the ability to apply this to everyday practice.
An enhanced DBS disclosure will be required.
Use of a car or the ability to travel throughout the Borough will also be required as this is non-residential and will require flexibility to cover different schemes in Swindon.
You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).
As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work-life balance.
For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions, and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, revitalised Swindon together. And you’ll be proud to say it was made better with you.
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills, and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.
Your next steps
Read the role profile and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the ‘Apply’ button on this job website is not an application; you must register on the Swindon Borough Council website in order to be considered for the role.
For further information about the role please contact Sarah Meehan, Sheltered Housing Operations Manager at smeehan@swindon.gov.uk
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