Bready* to make a change?
Toast is a powerful and easy to use all-in-one restaurant platform that helps restaurants grow their businesses and delight their guests in new and innovative ways. Our mission is to empower the global restaurant community to delight their guests, do what they love, and thrive.
To help achieve this mission, Toast is expanding and growing into new countries like the United Kingdom, Ireland, and Canada. Critical to our expansion is solving a key challenge for our customers around F&B inventory and stock management. As the Senior Product Manager for Restaurant Inventory Management, you’ll work closely with leads in Design, Engineering, and Marketing to rethink how we enable customers to improve inventory, control costs, and operate smoothly. You will also be a founding member of our London office and organization, with autonomy to design & launch localized customer experiences to our global restaurants and diners.The international team operates like a small startup with high ambitions and a focus on experimentation, testing, and iteration.
Location: This role is based in London but requires travel up to 10% of the time to visit engineering teams in Boston and Dublin.
About this roll* (Responsibilities)
* Define and execute on the roadmap for Restaurant Inventory Management in partnership with engineers, designers and other product stakeholders.
* Define both product strategy and detailed product requirements. Establish the KPIs and metrics to measure and evaluate progress.
* Represent the voice of the UK customer: perform user research and competitive market analysis to become the expert on regional needs
* Champion customer needs internally by building strong relationships horizontally and vertically within Toast
* Integrate any UK acquisitions into Toast’s product experience
Do you have the right ingredients*? (Requirements)
* Passion for and knowledge of inventory management or F&B back-office operations
* 5+ years of product management experience leading cross-functional teams that include in-house engineering teams, UX research, design, and marketing
* A proven track record of working on developing and launching products on mobile and web
* Experience translating customer needs, technical understanding, and product vision into world-class experiences based on user feedback
* Ability (and enjoyment) to thrive in a fast-paced, collaborative, agile environment, while also leading process improvement and technology unification efforts
* Experience with global products across different markets, cultures, and languages; ability to work with distributed global teams
* Entrepreneurial and ownership mindset to work on 0-1 projects
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at
*Bread puns encouraged but not required
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready* to make a change? Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com .