Your Role Your Responsibilities - To efficiently process bookings from clients and overseas agents onto the system; - Provide operational support for the Freight Account Managers when required; - To liaise with all relevant parties throughout the shipment to organise the movement of goods; - To deal with any issues that may arise during a shipment and ensure the client and/or Freight Account Manager is updated; - To process sales and purchase invoices of the branch; - Working at all times to enable and develop a team culture; - Completing any reasonable task requested of you by your supervisor/manager promptly; - When deemed necessary, aiding in the completion of other departmental work to ensure efficiency and effectiveness of the department as a whole to ensure customer service, internal or external, is continually maintained. Your Skills and Experiences - Excellent customer service skills; - Have a strong attention to detail and accuracy; - Strong communication and interpersonal skills; - Strong organisational skills with the ability to manage conflicting priorities; - Secondary school education or equivalent with ability to use Maths and English to an operational and professional standard. LI-JD4 Kuehne Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdeskkuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.