Join to apply for the Care Coordinator role at BEXLEY HEALTH NEIGHBOURHOOD CARE C.I.C.
Job Summary
Full time or part time Care Coordinator, up to 37.5hrs per week.
* Working as part of a Multi-Disciplinary Team (MDT), the job holder will play a key role in progressing the Primary Care Network (PCN) vision of creating a new wider Community Service, enhancing existing care models in a collaborative way across the PCNs within Bexley.
* This role plays a pivotal part in improving the quality of seamless coordinated care across the PCN, enabling MDTs to advance in their ways of working and ultimately contributes to the effectiveness of patient care provided.
* As a Care Coordinator, the job holder will work closely with the practices and the MDT, ensuring all patients across the locality receive the best possible care and service. This role will support the Clinical Directors and other key stakeholders in coordinating all activity including access to services, advice and information, and ensuring health and care planning is timely, efficient and patient-centred.
* The job holder will assist in advancing the digitalisation of systems and networks to enhance the flow and accessibility of data and information to ensure the seamless coordination of the patients' journey through primary care.
Main duties of the job
* To work with GPs and other primary care professionals within the PCN to identify and manage a caseload of patients.
* To support Clinical Directors and other key stakeholders in the successful delivery and implementation of the Directed Enhanced Service (DES).
* To work closely and in partnership with the Social Prescribing Link Workers and Health and Wellbeing Coaches, supporting patients to utilise decision aids and help create single personalised care and support plans, in line with best practice.
* To help patients manage their needs through proactively responding to queries, making and managing appointments, and other interventions that progress the patients' care journey, bringing together all of a person's identified care and support needs, and exploring options to meet these within a single Personalised Care and Support Plan (PCSP).
* Modify and adapt working practices to meet the needs of the patient, where appropriate, providing coordination and navigation through the aid of digital tools for patients and their carers across the health and care services.
* Complete documentation (including electronic patient records where used) as per PCN guidelines and Information Governance (IG) requirements, e.g., Data Protection.
* To support the overall effectiveness of exemplary coordination and delivery of the MDTs within the PCN.
About us
* Bexley Health Neighbourhood Care (BHNC) is a GP Federation supporting the 21 Bexley Practices / 4 PCNs who are working collaboratively to enhance the health and wellbeing of Bexley residents, covering over 246,000 patients.
* Organisational Values / Objectives
* The goals of BHNC are to work strategically with all Bexley Primary Care Networks (PCNs), to help secure the best services for patients whilst working together, to support the member practices in the challenges of a changing NHS.
* Bexley Health Neighbourhood Care (BHNC) aims to improve the morale of PCNs / general practice in Bexley, by sharing expertise, services and supporting its workforce.
Date posted: 19 February 2025
Pay scheme: Other
Salary: £14 an hour depending on experience
Contract: Permanent
Working pattern: Full-time, Part-time
Reference number: B0027-25-0004
Job locations: Sidcup Medical Centre, 2 Church Avenue, Sidcup, Kent, DA14 6BU
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details: Bexley Health Neighbourhood Care CIC, Sidcup Medical Centre, 2 Church Avenue, Sidcup, Kent, DA14 6BU
Employer's website: Bexley Health Neighbourhood Care
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