Employer: Buckinghamshire Healthcare NHS Trust
Employer type: NHS
Site: Haleacre Unit, Amersham Hospital
Town: Amersham
Salary: £23,615 per annum (pro rata if part time)
Salary period: Yearly
Closing: 25/02/2025 23:59
Band 2
Be part of our BHT family
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area. We care for over half a million patients every year:
* Provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics.
* Nationally recognised for urology and skin cancer services.
* Regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services.
* Deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us. We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact bht.recruitment@nhs.net or phone 01494 734868.
We pride ourselves in being a great place to work – and invite you to join our BHT family.
Job overview
We have an exciting opportunity for a full-time Booking Co-ordinator to join the Admin Hub for the Children and Young People's (CYP) Services. The CYP Admin Hub provides support for services working with children, young people and their families in the community including community paediatrics, integrated therapies, school nursing, health visiting and the immunisations team. We are looking for an enthusiastic and motivated individual who wants to make a difference to the lives of children and young people in Buckinghamshire.
Based in Amersham, the position will provide high quality administrative support mainly to the therapies and community paediatrics services.
Main duties of the job
The successful candidate will be a team player as well as being able to work independently and use their initiative to resolve challenges. Good communication skills are essential as the role involves liaison with a wide range of people including clinical staff, parents, schools and other external organisations. Previous administration experience along with excellent IT and organisational skills are required. The role will involve working with confidential information and dealing with sensitive issues, so a knowledge of data protection and safeguarding would be an advantage. Although NHS experience is preferred, full training will be provided alongside opportunities for personal development.
The CYP Admin Hub offers a friendly, supportive working environment along with flexible and varied working opportunities. Clinical, operational and administrative staff work closely together to provide positive outcomes for the children, young people and families accessing our services.
What does Buckinghamshire Healthcare NHS Trust offer you?
* As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
* We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
* We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
* We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
* As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect.
* Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
What do we stand for?
* Our vision is to provide outstanding care, support healthy communities and be a great place to work.
* Our mission is to provide personal and compassionate care every time.
* Our CARE values are collaborate, aspire, respect and enable.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant, there is the option for secondment; all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
Person specification
EDUCATION, QUALIFICATIONS & TRAINING
* GCSE Grade C or above/equivalent in English Language and Maths.
* Customer care course or equivalent.
EXPERIENCE
* Relevant administration experience within an office environment.
* Experience maintaining a database/booking system.
* NHS experience.
SKILLS, ABILITIES & KNOWLEDGE
* Clear, concise verbal and written communication skills, to enable liaison with multi-disciplinary team, patients and carers.
* Aware of Confidentiality code of practice and Data Protection Act 2018 in relation to patients and staff.
* Able to work under pressure and deal with conflict situations to an amicable conclusion.
* Flexible working attitude in order to be multi-skilled in different areas of the service.
* Ensure punctuality and reliability of self to ensure good relationship within team environment.
* Knowledge of RTT in relation to the NHS.
SPECIAL CIRCUMSTANCES
* The department operates between the hours of 8.30am and 5.00pm Monday to Friday, and post holders may be expected to work on an internal rota and be flexible to cover absences.
PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.
COVID-19 and Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.
If you are successful at interview, we will require you to complete a Covid-19 risk assessment document.
Application deadline: This post will close on the closing date stated at midnight. If we receive a large number of applications or there is a change in circumstance, we may be required to close a job before the closing date.
Contacting you: We will contact candidates through the email address supplied on their application form. Please make sure you check this regularly.
Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.
Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.
Travel expenses: It is Trust policy that travel expenses for interview will not be reimbursed.
Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.
Employer certification / accreditation badges
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