Job Title: Despatch Manager
Reports To: Director of Operations
Hours: 45 per week, Monday – Friday, 2am – 11:30am
Job Overview:
My client are seeking a dynamic and highly organized Despatch Manager to oversee the efficient and timely distribution of goods within their food wholesale business. The ideal candidate will ensure that all orders are processed accurately, deliveries are scheduled effectively, and operations adhere to strict quality and safety standards. This role plays a critical part in ensuring our customers receive the best possible service while maintaining the integrity of our products.
Key Responsibilities:
* Manage and oversee all daily despatch operations, ensuring accurate and efficient packing and loading of orders.
* Coordinate delivery schedules, optimize routing, and liaise with drivers to ensure timely deliveries.
* Maintain compliance with health, safety, and food hygiene regulations during handling and transportation of goods.
* Monitor and manage stock movement to minimize errors and ensure order accuracy.
* Work closely with warehouse and logistics teams to address any operational challenges and resolve issues promptly.
* Develop and implement processes to enhance operational efficiency and reduce costs.
* Prepare and analyze reports on delivery performance and KPIs to present to senior management.
Qualifications and Skills:
* Operators CPC Licence
* Proven experience in despatch, logistics, or supply chain management, preferably within a food or FMCG industry.
* Strong leadership and team management skills.
* Excellent organizational abilities and attention to detail.
* Proficient in the use of IT systems, including logistics and warehouse management software.
* Knowledge of food safety and hygiene regulations is essential.
* Effective communication and interpersonal skills to work collaboratively with internal teams and external partners.
* Problem-solving mindset with the ability to perform under pressure and meet tight deadlines.
* Full UK driving license, ideally with Class 2 certification