Overview
We are seeking a dedicated and detail-oriented Head Housekeeper to join our team in a vibrant hospitality environment. The ideal candidate will possess strong leadership skills and a passion for maintaining high standards of cleanliness and organisation within the establishment. As the Head Housekeeper, you will oversee the housekeeping team, ensuring that all areas of the hotel are impeccably presented and meet our guests' expectations.
Responsibilities
1. Supervise and coordinate the daily activities of the housekeeping staff to ensure efficient operation.
2. Conduct regular inspections of the Carehome, Resident rooms, public areas, and back-of-house facilities to maintain cleanliness and presentation standards.
3. Develop and implement cleaning schedules to optimize workflow and ensure timely completion of tasks.
4. Train, motivate, and evaluate housekeeping staff, providing guidance and support as needed.
5. Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels are maintained.
6. Address any guest complaints or issues promptly and professionally to enhance guest satisfaction.
7. Collaborate with other departments to ensure seamless operations within the Carehome.
Experience
1. Previous experience in a housekeeping role within the hospitality or Carehome industry is essential.
2. Proven leadership skills with the ability to manage a diverse team effectively.
3. Strong attention to detail and organisational skills are crucial for maintaining high standards.
4. Excellent communication skills, both verbal and written, to interact with guests and staff effectively.
5. Basic Computer Skills, Office package, Online ordering from suppliers' websites.
6. A proactive approach to problem-solving with a focus on customer service excellence.
If you are passionate about hospitality and possess the necessary skills to lead a successful housekeeping team, we invite you to apply for this exciting opportunity.
Job Types: Full-time, Permanent
Pay: £11.45-£13.50 per hour
Benefits:
* Company pension
* Flexitime
* Free parking
Schedule:
* Monday to Friday
* Weekend availability
Experience:
* Housekeeping: 2 years (preferred)
Work Location: In person
Application deadline: 25/02/2025
Reference ID: CV-HK-001
Expected start date: 30/01/2025
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