Administrator
My client is looking for a portfolio Administrator to report into the portfolio manager and be part of a team responsible for the timely resolution of queries from asset managers and owners.
My client is a market leader in the renewable energy sector in the UK and across Northern Europe.
Role Responsibilities:
1. Responding to customers or clients' inquiries and concerns.
2. Working closely with our field-based Engineers, taking responsibility for prioritising and planning field jobs according to severity.
3. Processing engineers job sheets.
4. Liaising and booking of subcontractors.
5. Arranging and booking ferries and hotels, as required.
6. Producing customer information packs in accordance with the contract service level agreement.
7. Producing monthly reports where you will extract, manipulate, and input data.
8. Continuous management of document control (Purchase order, goods received, invoicing etc).
9. Supporting with site performance monitoring, completing basic fault analysis.
10. Control of key component stock, including but not limited to procurement, deliveries, and stock management.
11. Flexible and adaptable to be able to cope with the ever-changing demands of our customer portfolio.
Skills and Competencies:
1. Experience in working with CRM systems and MS Office Suite, Word & Excel essential.
2. Excellent communication and organisational skills.
3. Good customer service skills and confident telephone manner.
4. Process documents efficiently, ensuring all correspondence is accurate and timely.
5. Able to work under pressure, meeting tight deadlines in a demanding environment.
6. Can multitask and meet changing deadlines.
7. Commercially astute, able to identify key value drivers.
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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