IT Helpdesk Support £30,000 - £35,000 Bonuses Life Insurance Hybrid Working Progression Company Benefits Dartford, Kent (Commutable from Basildon, Croydon, Maidstone, Brentwood, Chelmsford, Ilford) Do you have experience with 1 st & 2 nd line support and are you looking for a role within a market-leading organization, offering a great benefits and clear routes of progression? On offer is the opportunity to join a well-established engineering business that has a fantastic reputation in their industry, offering excellent upskilling and hybrid working. This is a brilliant time to work for this well-established company who have multiple global locations and are still expanding. They have a great reputation for staff retention, progression and development. In this role you will act as the first point of contact to overcome technical issues, troubleshooting and ensure solutions. You will help new starters with their equipment setup, support with hardware and software and maintain IT documentation. This position would suit an IT technician/engineer with 1 st & 2 nd line support experience looking to join a long-standing, blue chip company. The Role: Providing 1 st & 2 nd line support to company employees Hardware & Software support Mon - Fri / 8:30AM - 5:00PM £30,000 - £35,000 Bonuses Life Insurance Hybrid Working Progression Company Benefits The Person: IT Technician/Engineer 1 st & 2 nd line experience Active Directory experience IT, help, desk, support, system, computer, tech, info, 1 st, 2 nd, line, software, internal, network, active, directory, azure, technician, engineer, blue, chip, hybrid, Dartford, Kent, Basildon, Croydon, Maidstone, Brentwood, Chelmsford, Ilford Reference number: BBBH243310 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Matilda Hocknell at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details